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Planned practice closures for staff training for 2022-2023

Marine Lake Medical Practice will be closed on the following afternoons for staff training. This is part of a Wirral wide scheme for GP practices to be able to provide time for Continuous Professional Development of their teams.

 

Please call 111 for any medical issues that cannot wait until Friday or visit a walk in centre. In an emergency please call 999 as usual.

 Thursday 20th October 2022        12.30pm until 6.30pm. (Reception will re-open at 5pm until 6.30pm for admin queries only).                                 

 

  

 

 

Patient Access at Marine Lake & Estuary Medical Practice

We operate a triage first system which allows those who have the greatest clinical need, not want, to be given an appropriate appointment. An appropriate appointment is considered to be with the most appropriate clinician for the issues shared with our team at the time of requesting care. This allows us to prioritise patients just as A&E does. Those with the least clinical need (as assessed by a clinically led triage team) will wait longer to receive an appointment or care. It is therefore important to ensure you give accurate information on your Econsult or on the phone to our team.
 
This approach has been developed over the last 18 months. 
 
 
 
You can access the practice for appointments and information via eConsults on our website (our preferred method), by telephone or by visiting the front desk. If you call us we will verbally take you through an eConsult and submit this on your behalf. If you come to the front desk we will ask you to complete a paper eConsult form. This information is then tyoed into an eConsult on your behalf and submitted to triage.

FLU
FLU 21-21

Please note E-consult is open from 8.00am to 17.30pm Monday to Friday, for any medical advice needed outside of the opening hours please contact NHS111 

NHS App Update - Vaccination status

The NHS App will show your Covid vaccination status and patients can ring 119 for a paper copy of their Covid vaccinations 

You can download the NHS App and get set up without any input needed from the surgery   

For more information go to www.nhs.uk/nhsapp

Try the NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp'

 

NHS APP MIDWIFE

PATIENT NOTICE

MARINE LAKE MEDICAL PRACTICE WILL NOT BE ISSUING FACE MASK EXEMPTION LETTERS  

General Practice Data for Planning and Research (GPDPR)

How sharing patient data with NHS Digital helps the NHS and you:

The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this. For example patient data can help the NHS to:

  • monitor the long-term safety and effectiveness of care
  • plan how to deliver better health and care services
  • prevent the spread of infectious diseases
  • identify new treatments and medicines through health research

GP practices already share patient data for these purposes, but this new data collection will be more efficient and effective.

We have agreed to share the patient data we look after in our practice with NHS Digital who will securely store, analyse, publish and share this patient data to improve health and care services for everyone. This includes:

  • informing and developing health and social care policy
  • planning and commissioning health and care services
  • taking steps to protect public health (including managing and monitoring the coronavirus pandemic)
  • in exceptional circumstances, providing you with individual care 
  • enabling healthcare and scientific research

This means that we can get on with looking after our patients and NHS Digital can provide controlled access to patient data to the NHS and other organisations who need to use it to improve health and care for everyone.

Contributing to research projects will benefit us all as better and safer treatments are introduced more quickly and effectively without compromising your privacy and confidentiality.

NHS Digital has engaged with the British Medical Association (BMA)Royal College of GPs (RCGP) and the National Data Guardian (NDG) to ensure relevant safeguards are in place for patients and GP practices.

To view further information please click here to navigate to the NHS Digital Webpage which provides up to date information on the Data Collection.

Opting out of NHS Digital collecting your data

If you do not want NHS Digital to share your identifiable patient data with anyone else for purposes beyond your own care, then you can  register a National Data Opt-out.

Or ring 0300 303 5678

Opening Times

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Mental Health Support

What to do if you need urgent mental health help:

  • Please call 0300 303 3972 and our dedicated local NHS staff will support you to access the help you need;
  • The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people;
  • The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972;
  • Please note, A&E and 999 are not the best places to get help for the majority of mental health problems – call 0300 303 3972 to be directed to the best local service to support you;
  • You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance;
  • For non-urgent help and general wellbeing advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries relating to the current Covid-19 pandemic www.cwp.nhs.uk
  • For children and young people there is also a dedicated website MyMind.org.uk

Accessibility Statement 

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We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

NHS Friends and Family

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