Marine Lake Medical Practice

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format.

It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Accessibility Statement 

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 200% without the text spilling off the screen
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• the is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or book/cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The practice is easily accessible to wheelchair users and there is a suitable toilet available.  Any patient who needs extra help can let us know at reception either in advance of the appointment or when booking in. People with a hearing difficulty can ask a receptionist to tell them when they are called. Names are shown on the screen in the waiting areas as well as a voice message when the doctor or nurse is ready to see you.