Marine Lake Health & Wellbeing Centre, Orrysdale Road, West Kirby, Wirral, CH48 5AA
Telephone: 0151 625 9171
Protected Learning Time (PLT) PCN Training 22/11/23 The Transgender Support Service Patient Q&A How our appointment system works Next PPG meeting – Travel Imms update Appointment data Child immunisations Planned closure days for training this year
We operate a triage first system which allows those who have the greatest clinical need, not want, to be given an appropriate appointment. An appropriate appointment is considered to be with the most appropriate clinician for the issues shared with our team at the time of requesting care. This allows us to prioritise patients just as A&E does. Those with the least clinical need (as assessed by a clinically led triage team) will wait longer to receive an appointment or care. It is therefore important to ensure you give accurate information on your eConsult or on the phone to our team.
This approach has been developed over the last 18 months and has led to more patients being seen in a timely manner by the appropriate clinician.
You can see more figures about our appointments here.
Please click on the blue box below to submit an eConsult to the practice in order to get help from a healthcare professional.
On Wednesday 22nd November, our phone lines and E-Consult will be closed from 1pm so all staff can attend essential […]
A new counselling service for Trans, Non-Binary and Intersex individuals has now launched in Wirral – delivered by Cheshire and […]
PATIENT Q&A Why did the Practice need to be relocated? The old site at the Concourse was not […]
Please note a change to our usual services on Wednesday 7th February 2024 in the afternoon due to the Protected […]
All appointment requests are now triaged via eConsult. Triaging patients as they do in A&E allows us to prioritise patients […]