Welcome to Marine Lake & Estuary Medical Practice

Patient Access at Marine Lake & Estuary Medical Practice

We operate a triage first system which allows those who have the greatest clinical need, not want, to be given an appropriate appointment. An appropriate appointment is considered to be with the most appropriate clinician for the issues shared with our team at the time of requesting care. This allows us to prioritise patients just as A&E does. Those with the least clinical need (as assessed by a clinically led triage team) will wait longer to receive an appointment or care. It is therefore important to ensure you give accurate information on your eConsult or on the phone to our team.

This approach has been developed over the last 18 months and has led to more patients being seen in a timely manner by the appropriate clinician.

You can see more figures about our appointments here.

Please click on the blue box below to submit an eConsult to the practice in order to get help from a healthcare professional.

Latest News

Posted on September 4th, 2023

We are now booking flu vaccinations for those vulnerable and over 65. We have started to send out text messages […]

Posted on June 1st, 2023

  PATIENT Q&A   Why did the Practice need to be relocated? The old site at the Concourse was not […]

Posted on June 1st, 2023

Marine Lake & Estuary Medical Practice  RELOCATION OF THE DOCTORS SURGERY   We are delighted to let you know that […]

Posted on May 10th, 2023

We are delighted to advise that we have finally moved!!   All appointments and all other services now operate from […]

Posted on April 25th, 2023

Please note a change to our usual services on Thursday 18 May in the afternoon due to the Protected Learning […]