Important - Practice Closure for Protected Learning Time (PLT) The practice will be closed on Tuesday 21st March 2023 from 12.30pm until 5.00pm for Protected Learning Time. This allows time for all staff to have training for their Continuous Professional Development. All practices throughout Wirral, Liverpool and Cheshire will be closed during this time. At 5.00pm we will re-open for administrative queries only. There will be no clinicians available in the practice after 12.30pm. We will therefore be closing E-consults at 8am to safely manage demand for the day. Econsults will re-open on Wednesday morning at the usual time. You will still be able to call the practice up until just be fore 12.30pm. However please be aware that it may take longer than usual to get through on the phone as Econsults will be switched off.Please call 111 if your issue cannot wait until the next day.

Marine Lake & Estuary Medical Practice

The Concourse, Grange Road, West Kirby, Wirral CH48 4HZ

Telephone: 0151 625 9171

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Welcome to Marine Lake & Estuary Medical Practice

Patient Access at Marine Lake & Estuary Medical Practice

We operate a triage first system which allows those who have the greatest clinical need, not want, to be given an appropriate appointment. An appropriate appointment is considered to be with the most appropriate clinician for the issues shared with our team at the time of requesting care. This allows us to prioritise patients just as A&E does. Those with the least clinical need (as assessed by a clinically led triage team) will wait longer to receive an appointment or care. It is therefore important to ensure you give accurate information on your eConsult or on the phone to our team.

This approach has been developed over the last 18 months and has led to more patients being seen in a timely manner by the appropriate clinician.

You can see more figures about our appointments here.


Please click on the blue box below to submit an eConsult to the practice in order to get help from a healthcare professional.

Latest News

How our appointment system works

Posted on March 13th, 2023

All appointment requests are now triaged via eConsult. Triaging patients as they do in A&E allows us to prioritise patients […]

Next PPG meeting – TBA

Posted on February 24th, 2023

Please click on the link to the Patient Participation Group page to find out more.    

Marine Lake Health & Wellbeing Centre – a fly-through of the new build

Posted on February 20th, 2023

Marine Lake Health & Wellbeing Centre is expected to be open by the end of May 2023. Please follow this […]

Travel Imms update

Posted on February 17th, 2023

Our Travel Nurse Kimmy will be unavailable until 16th March. We will therefore not be able to process anymore travel […]

Appointment data

Posted on September 30th, 2022

  February 2023 5226 GP appointments, 165 Did Not Attend (DNA) – 3%, 2098 Nursing appointments, 128 DNA – 9%, […]

Opening Times

  • Monday
    08:00 until 20:00
  • Tuesday
    08:00 until 20:00
  • Wednesday
    08:00 until 20:00
  • Thursday
    08:00 until 20:00
  • Friday
    08:00 until 18:30
  • Saturday
  • Sunday
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