Patient Participation Group

The practice has a new Patient Participation Group. We would like to hear from those patients who are interested in being part of the group. The group has a new Chair Person, Lottie Shaw ,and other members are welcome to help Lottie organise the group. The group aims to ensure that the voice of patients is heard and helps to improve our practice.

Meetings will take place at the practice usually from 4pm onwards lasting no longer than 90 minutes. We will also be creating a virtual group that can be canvassed online or even meet online.  There is a core group of people who share any tasks that may arise but anyone can come and join in discussions or raise a concern.  You can contact the PPG direct by email at

Please note we cannot discuss individual situations as these must be directed to the Practice.

What is a Patient Participation Group (PPG)?

A Patient Participation Group (PPG) is a group of patients, carers and GP practice staff who meet to discuss practice issues and patient experience to improve the service.

Purpose of a PPG:

  • To give patients and practice staff the opportunity to meet and discuss topics of mutual interest.
  • To provide a means for patients to become more involved and make suggestions about the healthcare services they receive.
  • To explore issues from patient complaints and patient surveys, contribute to actions plans and help monitor improvements.
  • To contribute feedback to the practice on National Patient Survey results and Friends and Family Test feedback to propose developments or change.
  • To support health awareness and patient education.

What should a PPG look like?

A PPG is open to every patient on the GP practice list. All communities, groups, genders, ages, ethnicity, and disabilities representing the patient list are encouraged to join. There are no other membership requirements except that patients must be registered with the practice.

PPG members should as far as possible, be representative of the practice population. In some cases, the practice can ask for support from their local Healthwatch to assist in the recruitment of patients.

Please also read our terms of reference for our new PPG to ensure you understand what the group is for and the etiquette required.


Marine Lake & Estuary PPG – NAPP Certificate

Marine Lake and Estuary Medical Practice Relocation Q and A – May 2023

Relocation – PPG Feedback


PCN Leaflet for MLE PPG

If you would like to be a member of our PPG please complete the form here. Our PPG Chair Person, who is a patient volunteer, Lottie Shaw, will be in contact.

PPG Meeting Minutes

PPG Meeting Minutes – Thursday 6th July 2023

PPG 27th January 2023 – Minutes

PPG 6th March 2023

PPG QandA Thursday 7th September 2023