Marine Lake & Estuary Medical Practice

The Concourse, Grange Road, West Kirby, Wirral CH48 4HZ

Telephone: 0151 625 9171

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Patient Participation Group

The practice is looking to re-start its Patient Participation Group after COVID. We would like to hear from those patients who are interested in being part of the group. The group will also need a lead member to be the chair and deputy chair and organise meetings. The group aims to ensure that the voice of patients is heard and helps to improve our practice.

Meetings can take place either at the practice usually from 5pm or 5.30pm to 6.30pm and we will be creating a virtual group that can be canvassed online or even meet online.  There is a core group of people who share any tasks that may arise but anyone can come and join in discussions or raise a concern.  Please note we cannot discuss individual situations as these must be directed to the Practice.

What is a Patient Participation Group (PPG)?

Patient Participation Group Definition

A Patient Participation Group (PPG) is a group of patients, carers and
GP practice staff who meet to discuss practice issues and patient
experience to improve the service.

Purpose of a PPG:

  • To give patients and practice staff the opportunity to meet and
    discuss topics of mutual interest.
  • To provide a means for patients to become more involved and make
    suggestions about the healthcare services they receive.
  • To explore issues from patient complaints and patient surveys,
    contribute to actions plans and help monitor improvements.
  • To contribute feedback to the practice on National Patient Survey
    results and Friends and Family Test feedback to propose
    developments or change.
  • To support health awareness and patient education.

What should a PPG look like?
A PPG is open to every patient on the GP practice list. All
communities, groups, genders, ages, ethnicities, and disabilities
representing the patient list are encouraged to join. There are no
other membership requirements except that patients must be
registered with the practice.

PPG members should as far as possible, be representative of the
practice population. In some cases, the practice can ask for support from
their local Healthwatch to assist in the recruitment of patients.

If you are interested in getting involved please contact and we will be in touch.

Please also read our terms of reference for our new PPG to ensure you understand what the group is for and the etiquette required.


Opening Times

  • Monday
    08:00 until 20:00
  • Tuesday
    08:00 until 20:00
  • Wednesday
    08:00 until 20:00
  • Thursday
    08:00 until 20:00
  • Friday
    08:00 until 18:30
  • Saturday
  • Sunday
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