Marine Lake & Estuary Medical Practice

Marine Lake Health & Wellbeing Centre, Orrysdale Road, West Kirby, Wirral, CH48 5AA

Telephone: 0151 625 9171

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Patient Participation Group

The practice has a new Patient Participation Group. We would like to hear from those patients who are interested in being part of the group. The group has a new Chair Person, Lottie Shaw ,and other members are welcome to help Lottie organise the group. The group aims to ensure that the voice of patients is heard and helps to improve our practice.

Meetings will take place at the practice usually from 4pm onwards lasting no longer than 90 minutes. We will also be creating a virtual group that can be canvassed online or even meet online.  There is a core group of people who share any tasks that may arise but anyone can come and join in discussions or raise a concern.  You can contact the PPG direct by email at

Please note we cannot discuss individual situations as these must be directed to the Practice.

Click here to view previous PPG meeting minutes



What is a Patient Participation Group (PPG)?

Patient Participation Group Definition

A Patient Participation Group (PPG) is a group of patients, carers and
GP practice staff who meet to discuss practice issues and patient
experience to improve the service.

Purpose of a PPG:

  • To give patients and practice staff the opportunity to meet and
    discuss topics of mutual interest.
  • To provide a means for patients to become more involved and make
    suggestions about the healthcare services they receive.
  • To explore issues from patient complaints and patient surveys,
    contribute to actions plans and help monitor improvements.
  • To contribute feedback to the practice on National Patient Survey
    results and Friends and Family Test feedback to propose
    developments or change.
  • To support health awareness and patient education.


What should a PPG look like?

A PPG is open to every patient on the GP practice list. All
communities, groups, genders, ages, ethnicity, and disabilities
representing the patient list are encouraged to join. There are no
other membership requirements except that patients must be
registered with the practice.

PPG members should as far as possible, be representative of the
practice population. In some cases, the practice can ask for support from
their local Healthwatch to assist in the recruitment of patients.

Please also read our terms of reference for our new PPG to ensure you understand what the group is for and the etiquette required.


If you would like to be a member of our PPG please complete the form below. Our PPG Chair Person, who is a patient volunteer, Lottie Shaw, will be in contact.

Patient Participation Enrolment

The information below will help ensure that we receive feedback from a representative sample of the patients registered at this practice. Please note that we will not respond to any medical information or questions received on this form. The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.

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Date of Birth*
How often do you attend the practice?*
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Marine Lake & Estuary PPG – NAPP Certificate

Marine Lake and Estuary Medical Practice Relocation Q and A – May 2023

Relocation – PPG Feedback


PCN Leaflet for MLE PPG

Opening Times

  • Monday
    08:00am to 08:00pm
  • Tuesday
    08:00am to 08:00pm
  • Wednesday
    08:00am to 08:00pm
  • Thursday
    08:00am to 08:00pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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