Patient Participation Group

The practice has a new Patient Participation Group. We would like to hear from those patients who are interested in being part of the group. The group has a new Chair Person, Lottie Shaw ,and other members are welcome to help Lottie organise the group. The group aims to ensure that the voice of patients is heard and helps to improve our practice.

Meetings will take place at the practice usually from 4pm onwards lasting no longer than 90 minutes. We will also be creating a virtual group that can be canvassed online or even meet online.  There is a core group of people who share any tasks that may arise but anyone can come and join in discussions or raise a concern.  You can contact the PPG direct by email at  marinelakeppg22@gmail.com

Please note we cannot discuss individual situations as these must be directed to the Practice.

Click here to view previous PPG meeting minutes

What is a Patient Participation Group (PPG)?

Patient Participation Group Definition

A Patient Participation Group (PPG) is a group of patients, carers and
GP practice staff who meet to discuss practice issues and patient
experience to improve the service.

Purpose of a PPG:

• To give patients and practice staff the opportunity to meet and
  discuss topics of mutual interest.
• To provide a means for patients to become more involved and make
  suggestions about the healthcare services they receive.
• To explore issues from patient complaints and patient surveys,
  contribute to actions plans and help monitor improvements.
• To contribute feedback to the practice on National Patient Survey
  results and Friends and Family Test feedback to propose
  developments or change.
• To support health awareness and patient education.

What should a PPG look like?

A PPG is open to every patient on the GP practice list. All
communities, groups, genders, ages, ethnicity, and disabilities
representing the patient list are encouraged to join. There are no
other membership requirements except that patients must be
registered with the practice.

PPG members should as far as possible, be representative of the
practice population. In some cases, the practice can ask for support from
their local Healthwatch to assist in the recruitment of patients.

Please also read our terms of reference for our new PPG to ensure you understand what the group is for and the etiquette required.

PPG-Terms-of-reference

If you would like to be a member of our PPG please complete the form below. Our PPG Chair Person, who is a patient volunteer, Lottie Shaw, will be in contact.