Appointments

Appointments System

0151 625 9171

To make an urgent appointment to see a doctor the same day, ring the practice between 8.00 and 8.30am. You will not be able to choose which doctor you see.

To make a non-urgent appointment for a doctor or nurse on a future date, ring or call in to the practice between 8.30am and 12.30pm or 1.30 and 6.30pm.

To arrange a time for a doctor to ring you for a telephone appointment, ring or call in as above.

To book appointments online, first you need to register at reception for access to the practice computer system.  You will need to bring at least 1 form of photo ID with you.

Our doctors have instructed the reception staff to find out the reason for your appointment so that they can advise on the most appropriate professional for you to see. Our receptionists are trained on patient confidentiality. 

For life threatening emergencies and serious accidents dial 999

The practice will be closed for calls from 12.30 to 1.30pm to reduce interruptions and make the handover of information and instructions between doctors and other staff structured and safe. If you have an emergency during this time which can't wait until 1.30pm, ring 0151 625 5772 and you will be told how to get through. Please limit this to emergencies only.

Doctor Surgeries

 

Monday

Tuesday

Wednesday

Thursday

Friday

Morning

8.00 – 12.00

 

9 surgeries

 

7 surgeries

 

8 surgeries

 

8 surgeries

 

9 surgeries

Afternoon

1.30 – 6pm

 

9 surgeries

 

 6 surgeries

 

6 surgeries

 

7 surgeries

 

8 surgeries

Evening

6.30 – 8pm

 

1 surgery

 

1 surgery

 

1 surgery

 

1 surgery

 

Practice Nurse Clinics

 

Monday

Tuesday

Wednesday

Thursday

Friday

Morning

8.00 – 12.00

 

5 surgeries

 

5 surgeries

 

6 surgeries

 

5 surgeries

 

5 surgeries

Afternoon

1.30 – 6pm

 

3 surgeries

 

 5 surgeries

 

6 surgeries

 

3 surgeries

 

2 surgeries

Evening

6.30 – 8pm

 

2 surgeries

 

2 surgeries

 

1 surgery

 

 

 

Medical Staff

(M= male, F= female, 8 = number of surgeries each week)

Dr H Aldwinckle (M - 8 )

Dr L Malpas (M – 8)        

Dr M Smethhurst (F – 6)

Dr S Briggs (M – 8)

Dr R Millard (M – 8)        

Dr S Wells (F – 3)

Dr P Brown (M – 8)

Dr Oakes (F – 4)               

Dr P White (F – 5)

Dr D Forsdyke (F – 5)     

Dr M Parton (M – 8)       

Dr H Wordsworth (F – 5)

Dr J Jevons-Hurst (F – 6)

Mr E Roche (M – 6)

 

Home Visits

Patients are requested, where possible, to telephone before 11am if a home visit is required that day.

We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes. On average four to five patients can be seen in surgery in the time it takes to do a single house call. In addition, the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the surgery.

Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.

Cancellations & Reminders

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Late For Your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Opening Times

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